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Carbon Offset Terms

Buyer Terms & Conditions

Effective Date: January 6, 2026

Last Updated: January 6, 2026

How Pricing Works

Cost Breakdown

1. Carbon Credit Cost

The base price per tonne of CO₂e (tCO2e) varies by project. Projects are priced by their sellers based on:

  • Project type (renewable energy, reforestation, etc.)
  • Geographic location and local market conditions
  • Vintage year (more recent = typically higher quality)
  • Certification standards (Gold Standard, Verra, ACR)
  • Co-benefits (biodiversity, community impact, SDG alignment)

Typical range: $15-50 USD per tCO2e

2. Platform Facilitation Fee

ZeroCarbon Tech charges a platform fee for:

  • Project curation and quality verification
  • ML-powered recommendation engine
  • Payment processing and split settlement
  • Retirement request coordination with registries
  • Certificate generation and blockchain verification
  • Customer support and transaction management

Fee structure (tiered by subscription):

  • Free Tier: 5% of credit cost
  • Starter Tier: 4% of credit cost
  • Pro Tier: 3% of credit cost
  • Enterprise Tier: 2% of credit cost

3. Taxes (if applicable)

Depending on your country, local taxes (GST, VAT, sales tax) may apply:

  • India: 18% GST
  • EU: ~20% VAT (varies by country)
  • UK: 20% VAT
  • USA: Varies by state (typically 0% for carbon credits)

Example Calculation:

Your Emissions: 100 tCO2e

Project Price: $25/tCO2e

Credit Cost: $2,500

Platform Fee (3%): $75

Tax (18% India GST): $463.50

Total: $3,038.50 USD

What You're Paying For

Included in Your Purchase

  • Verified carbon credits from certified projects
  • Permanent retirement in your company name
  • Official retirement certificate (PDF + blockchain hash)
  • Registry confirmation and serial numbers
  • Integration with your emissions report
  • Transaction history and audit trail

What We DON'T Do

  • We do NOT generate the carbon credits ourselves
  • We do NOT own the offset projects
  • We do NOT guarantee project performance post-retirement
  • We do NOT provide investment or financial advice
  • We are NOT responsible for changes in regulatory requirements

Offset Disclaimer

PLEASE READ CAREFULLY

ZeroCarbon Tech facilitates access to independently verified carbon credits from third-party offset projects registered with internationally recognized bodies (Verra, Gold Standard, ACR, etc.). We act as a marketplace and service provider, not as the originator or guarantor of the offset projects themselves.

Carbon offsets should be used as part of a comprehensive climate strategy, not as a substitute for direct emissions reductions. We strongly recommend:

  • Measure: Accurately quantify your carbon footprint
  • Reduce: Implement direct emissions reduction strategies (energy efficiency, renewable energy, process optimization)
  • Offset: Neutralize remaining emissions through verified carbon credits

No Guarantee of Project Outcomes: While all projects on our platform are verified by independent third parties, ZeroCarbon Tech does not guarantee the long-term environmental impact, permanence, or continued operation of any offset project. Project risks (e.g., forest fires, political instability, project discontinuation) are disclosed where available.

Regulatory Compliance: It is your responsibility to ensure that your use of carbon offsets complies with applicable regulations, reporting standards (BRSR, CDP, TCFD, GRI), and stakeholder expectations in your jurisdiction.

Limitation of Liability

ZeroCarbon Tech's liability is limited to the amount paid for the transaction in question. We are not liable for:

  • Indirect, consequential, or punitive damages
  • Changes in project status, registry verification, or credit availability after retirement
  • Third-party registry errors, delays, or cancellations
  • Regulatory changes affecting carbon credit recognition
  • Disputes with offset project developers or registries

By purchasing carbon offsets through ZeroCarbon Tech, you acknowledge that you have read, understood, and agreed to these terms.

Refund Policy

Refunds are available under the following conditions:

  • Before retirement: Full refund minus payment processing fees (3%)
  • Registry error: Full refund if retirement cannot be completed due to registry issues
  • Duplicate purchase: Full refund for accidental duplicate transactions
  • After retirement: No refunds (credits are permanently retired)

Refund requests must be submitted within 7 days of purchase and before retirement confirmation.

Questions?

If you have questions about pricing, fees, or our offset process, please contact us:

Email: offsets@zerocarbon.tech

Support: support@zerocarbon.tech

Phone: +91-XXXX-XXXXXX

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